Privacy Policy

This Privacy Policy explains how Openflo ("we", "us", "our") collects, uses, and protects information when you use our website, mobile app, or services to discover and book sports turfs.

Information We Collect

• Account details you provide: name, email address, phone number.
• Booking information: turf, date, time slot, and payment status.
• Payment details are collected and processed directly by our payment partner, Razorpay — we do not store your card, UPI, or bank account details on our servers.
• Device and usage information (app version, device type) used to diagnose issues and improve the service.

How We Use Your Information

• To create and manage your account and bookings.
• To process payments and refunds through Razorpay.
• To send booking confirmations, reminders, and support communications.
• To improve the reliability and safety of the platform.

Sharing of Information

We share booking and contact details with the turf vendor you book with, solely to fulfil your booking. We share payment information with Razorpay to process transactions. We do not sell your personal information to third parties.

Data Retention

We retain account and booking information for as long as your account is active and as required to meet our legal and accounting obligations.

Your Rights

You can request access to, correction of, or deletion of your personal information by contacting us at support@openflo.in.

Contact Us

If you have questions about this Privacy Policy, write to us at support@openflo.in.